Privacy Policy
At Omnitec Enterprises, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and protect your data.
Information We Collect
We may collect the following types of information:
- Personal identification information (name, email address, phone number)
- Business information (company name, address, industry)
- Payment information for processing transactions
- Technical data such as IP address, browser type, and device information
How We Use Your Information
We use the collected information for:
- Processing and fulfilling your orders
- Providing customer support and service
- Improving our products and services
- Sending promotional materials (with your consent)
- Complying with legal obligations
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All transactions are processed through secure payment gateways.
Terms & Conditions
These terms and conditions govern your use of Omnitec Enterprises' website and services. By accessing our website or purchasing our products, you agree to these terms.
Product Information
We strive to ensure that all product information on our website is accurate and up-to-date. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
Pricing and Payment
All prices are listed in Indian Rupees (₹) and are subject to change without notice. Payment must be made in full before products are shipped. We accept various payment methods including credit cards, debit cards, and bank transfers.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Omnitec Enterprises and is protected by copyright and other intellectual property laws.
Limitation of Liability
Omnitec Enterprises shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.
Shipping & Returns Policy
We aim to provide a seamless shopping experience with transparent shipping and return policies.
Shipping Information
We ship to all major cities and towns in India. Shipping times vary depending on your location:
- Metro cities: 3-5 business days
- Other cities: 5-7 business days
- Tier 3 cities and rural areas: 7-10 business days
Shipping costs are calculated at checkout based on your location and order size. Free shipping is available on orders above ₹5,000.
Returns & Refunds
If you are not satisfied with your purchase, you may return it within 15 days of receipt, provided the product is in its original condition with all packaging and accessories intact.
To initiate a return, please contact our customer service team. Once we receive and inspect the returned item, we will process your refund within 7-10 business days.
Warranty
All our products come with a manufacturer's warranty. The warranty period varies by product and is specified on the product page. Please retain your purchase receipt for warranty claims.
